Tom A. Finch Community YMCA

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Member Service Staff

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Member Service Staff

Category: Member Service Staff
Location: Tom A. Finch Community YMCA

Job Type: Part Time


Under the supervision of the Director of Membership, the Member Service Staff will be responsible for delivering exemplary service to YMCA members.



  • Relate to staff, members, prospective members, volunteers, and community in a manner which develops positive relationships and perceptions among all
  • Interpret and communicate the mission, goals, and objectives of the YMCA to the membership and the community
  • Works with the Director of Membership to enable the YMCA to maintain an inviting, efficient member service desk
  • Assists with training staff on expected member service, procedural protocol, and effective member service
  • Assist with ongoing maintenance of member service desk
  • Assume all other duties assigned by the Director of Membership
  • Treat every person who enters our facility with respect, integrity and warmth with no consideration to age, gender, race, ethnicity, or religion. 

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